We only ship seafood items that are fresh to ensure you are having the best meal possible so there may be a delay in some orders being shipped. Every crab order is hand packed in temperature-controlled, recyclable polystyrene containers with plenty of coolant to keep them safe through their journey to your home shipped via FedEx Express ensuring you can track every step of the delivery process. Should you have any questions before ordering or upon receiving your order please feel free to call or email us day or night.